Forms, calls, referrals
Lead intake
Capture website forms, calls and referrals in one queue with owner, source and next step visible.
CRM system for service teams
MirroCRM
A clean operating workspace for teams that need a precise line from enquiry to paid job. Leads, customers, quotes, files, tasks and payments stay connected.
Lead to job
One lifecycle
Team handover
Clear ownership
Payment state
Visible balance
Product
Built around the work, not the dashboard.
MirroCRM keeps the operational chain readable. Each record carries the context a service team needs: source, customer, scope, status, owner and the next action.
People, places, context
Customer record
Keep contacts, addresses, history, files and notes attached to the account instead of scattered in chats.
Scope, options, status
Quotes and approvals
Build clear quotes, send them for approval and keep follow-ups tied to the opportunity.
Schedule, tasks, status
Job delivery
Move accepted work into scheduled jobs with tasks, status, materials and team responsibility.
Photos, PDFs, docs
Files and proof
Store photos, PDFs, invoices and site documents where the team already works.
Deposits, balances
Payment tracking
Track deposits, balances and payment state before a job becomes another open loop.
Workflow
A single path from first contact to completion.
One workspace
Leads, customers, quotes and jobs share the same source of truth.
Fast handover
Anyone can see what happened, what is next and who owns it.
Cleaner follow-up
No more guessing which quote, job or customer needs attention.
Capture
Every enquiry gets a clear owner.
New leads land with contact details, source, service type and a first action.
Qualify
Sales work stays visible.
Calls, notes, files and reminders sit on the opportunity, not in separate tools.
Quote
The quote becomes the plan.
Scope, options, approval and follow-up move forward without rebuilding the job later.
Deliver
Booked jobs keep their context.
Tasks, schedule, payments and customer updates stay connected through completion.
Setup
Create the workspace. Shape the operation from there.
Start with company name, workspace address and admin login. The CRM shell is ready first, then routes, forms, teams and pipelines can be tuned around the business.
Use a workspace like company.httoya.org
Connect lead forms, quote flow, jobs and payment state
Keep setup practical: one clean workspace before extra process
Workspace registration
Start MirroCRM for your team
Create the first admin account. You can adjust team roles and pipeline details after login.
FAQ
Straight answers.
What kind of CRM is MirroCRM?
It is an operating CRM for service businesses that sell work, quote it, schedule it and need clean follow-up.
Can it start with a small team?
Yes. The workspace is built for a focused team first, then can expand into more roles, pipelines and modules.
Does the workspace include a public site?
The registration creates the CRM workspace. Lead forms and public intake routes can be connected during setup.
Can we use our own domain?
Yes. Teams can start on a workspace subdomain and connect a business domain when ready.